Human capital

Rapid adoption of packet switching technology in telecommunications created a shoratage of highly skilled VoIP engineers. Virtually all telecommunicaiton carriers are feeling lack of expertise in one or another area of VoIP deployment and maintainance.

Succesful VoIP deployment must include input from multiple specialists:

- IP security engineer
- IP networking enginner
- Telecommunication engineer
- SS7 signaling engineer
- Network planner
- VoIP specialist

There's a lot of room for error for traditional carriers and oftentimes VoIP deployments take years due to organizational and hiring issues. Service deployment services offered by consultants and switch manufacturers can be costly and will be stopped after the system is installed, leaving a traditional carrier on its own.

Hosted services address all abovementioned problems. Reliable hosted provider will stay with the customer throughout all stages of new network deployment: from planning, to installation, to daily maintenance. Unlike 3rd parties who paid by the hour, hosted service provider interests are aligned with those of the customer and both are working together to set up network that would be reliable and secure enough to replace traditional infrastructure.

R&R is one of the leading firms that adopted hosting service concept and refined all aspects of it. Let R&R take a look at your project and find a solution that would allow your firm to benefit from VoIP revolution.

Technical Support

R&R Telecom stands for reliable, secure and flexible service.

R&R provides switch partition customers with Self-Troubleshooting tools to resolve most common issues instantly. However if problem cannot be solved by customer, R&R offers highly professional Technical Support that is available during normal business hours and 24/7 for emergency situations.

Technical Support provides:

Technical support is accessible 24/7 through Tech Support Interface available for active Switch Partition Customers.

Sample problems that were resolved by R&R Technical Support basede on call trace analysis:

 

Contact Us

CarrierDomain Inc.

50 Broadway, Suite 1205
New York, NY, 10004
+1 212-221-0057