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History, Mission and Vision

History, Mission and Vision

R&R Mission

R&R Managed Telecom Services mission is to relieve telecom carriers from the stress associated with designing, deploying and servicing telecom infrastructure and billing software. By providing best-of-the-breed hosted services, professional tech support and attentive customer service R&R delivers highest value to the customer.

R&R technical department is staffed by seasoned engineers with broad knowledge in TDM (ISDN, SS7, CAS) and VoIP (SIP, H323)call troubleshooting.

R&R Vision

R&R grows together with our clients; we are only as strong as our patrons. From the day one our focus in on customer satisfaction and mutual business development.

We understand customer needs and offer best of the breed turn-key solution:

The most advanced switching platform based on Sonus GSX9000.
Professional and attentive technical support.
Free customer support.
Extensive system training for all of your employees.
Custom switch programming and interface development.
Quick provisioning and troubleshooting turnaround times.
Free access to test line for quality control.
Advanced troubleshooting tools that include call tracing and media capturing.
One of the lowest per minute switching rate.

R&R History

In August 2011 R&R installed multitenant Sonus GSX9000 solution for leading Canadian carrier, creating new revenue stream from software licensing.
In March 2011 R&R implemented powerful Best Cost Routing engine.
R&R switched over 1 Billion voice minutes, cementing its leadership position in Managed Switching Services.
In January 2010 R&R expanded its global presence with large scale deployment in Frankfurt, Germany. Company is partnering with NewTelco colocation facility to offer SS7<->VoIP services to Eastern European and Balkan carriers.
By 2009 has served over 130 carriers and achieved worldwide recognition as top provider.
In 2008 R&R starts building global network to serve customers in Asia, Eastern Europe and Middle East.
Traffic demand requires R&R to expand its redundant IP connectivity to 2GBps.
In July 2007 R&R merged with CarrierDomain, a technology company backed by Venture Capitalists, to further the business of Sonus GSX9000 outsourcing.
In 2007 R&R opens another switching facility in Jersey City, NJ
Later in 2006 R&R relocated to larger offices in downtown Manhattan
In 2006 company continued subscriber growth and shifted focus on improving call troubleshooting. With new software relase R&R customers could easily identify patterns for incomplete calls and do basic troubleshooting without expernal engineering support
In 2005 R&R released new User Interface based on the idea that most telecom executives tend to spend too much time browsing through traffic reports and calculating traffic quality characteristics.
In early 2004 R&R's business expanded to provide switch partition to incumbent European telcos.
Internally developed Switch Management Interface knowing what wholesale carriers demand from Routing, Reporting and Billing applications
R&R was founded in 2003 and has acquired two cutting-edge Sonus GSX9000 switches to provide managed services to CLECs in New York.

Contact Us

CarrierDomain Inc.

50 Broadway, Suite 1205
New York, NY, 10004
+1 212-221-0057