Overview

R&R service effectively combines best hardware technology with top software solutions to create unparallel service experience. All service applications were developed by R&R in-house developers and are absed on Sonus switch programming and Oracle Database.

R&R continues to add more features to User Interface that simplify and automate routine tasks. We're welcoming clients' comments that help R&R to improve user experience and maintain its status as most customer oriented hosted solutions provider.

Billing applications

High performance and accurate billing is a requirement in today’s business requirement. R&R turn-key solutions utilize billing solution that is precise to 10ms and is working close to real-time. Call Records are stored indefinitely on high reliability disk arrays for data protection. More...

Intelligent routing

Advanced routing algorithms are providing service differentiation by increasing flexibility to achieve routing goals be it higher ASR, higher margins or maximizing number of minutes per inbound call attempt. R&R has developed proprietary traffic analysis algorithms that help to make intelligent routing decisions. More…

In-depth traffic analysis

Business decisions are based on data and the more data is available the better is the decision. R&R service provides over 50 statistical reports in table and graphical formats that help manager to better understand trends and patterns. Reports are helping managers to get the bird-eye view on business and than drill down to individual calls. More…

Customized alarms

Traffic landscape is constantly changing and timely response time can make difference between growing the business and loosing market share. R&R allows managers to setup alarms for all kinds of events – drop in quality, overusage by client, changes in traffic volumes and notify manager via text message, email or pager. More…

Service Demo
Your online resource for GUI demo and service manuals. More…

 

 

 

Contact Us

CarrierDomain Inc.

50 Broadway, Suite 1205
New York, NY, 10004
+1 212-221-0057