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New customers receive the following free services:
| Service description |
MRC |
Remarks |
| Interface management training |
FREE |
2 hours of remote training |
| Initial TG provisioning |
FREE |
Three H323 VoIP Trunks groups |
| Initial technical support |
FREE |
Up to 2 hours during business hours |
| Monthly minutes allowance |
FREE |
First 1,000,000 minutes, with GOLD access plan only |
| DID test access number |
FREE |
Unlimited usage |
VoIP traffic service charges:
| VoIP to VoIP (H323/SIP) with full media proxy |
Per Minute |
| 0 to 3 million minutes (MM) |
$0.001 |
| 3MM to 5MM |
$.00085 |
| 5MM to 10MM |
$.00075 |
| 10MM+ |
please call |
Switch Management Interface access options:
| Description |
Unit |
Setup Fee |
MRC |
SILVER
ACCESS PLAN |
Traffic Monitoring
Least Cost Routing
Enhanced CDR Reporting
Troubleshooting Interface
Graphical User Interface
|
$597.00 |
$297.00 |
GOLD
ACCESS PLAN |
1,000,000 free minutes
SILVER access features +
Complete billing application
Rate Management
One-click Invoice Creator
Financial Status report
CDRs with rate per call
Transaction accounting |
$997.00 |
$997.00 |
TDM port fees:
| TDM Port |
MRC |
Installation, NRC |
Per minute surcharge |
| DS3 flat rate |
$5,800.00 |
$1,000.00 |
n/a |
| T1 port flat fee |
$275.00 |
$150.00 |
n/a |
| E1 port flat fee |
$330.00 |
$150.00 |
n/a |
| T1 port (pay as you go) |
$175.00 |
$150.00 |
.0005 |
| E1 port (pay as you go) |
$185.00 |
$150.00 |
.0005 |
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Given rates are for G.729ar8 bytes20 or 40 codec usage only. Pricing for other codecs may vary.
Installation cost includes 1 TDM trunk group configuration.
Local loop charges, including those in Telx facility are not included. End user will be charges direct cost.
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Network Change Request:
| Description |
Unit |
Rate |
| VoIP Trunk Group request |
Per IP address |
$25.00 |
| Gatekeeper-to-Gatekeeper VoIP connectivity |
Per connection |
$100.00 |
| Adding H323 GW to Gatekeeper configuration |
Second and following GWs |
$15.00 |
| Cisco 7206 port usage |
Per T1 port |
$100.00 NRC
$50.00 MRC
|
| TDM Trunk Group request |
First T1/ E1 in a trunk group |
$50.00 |
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Expedite orders are billed at double rate.
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TDM Trunk Group Signaling Per Carrier Switch Connection:
| Type |
Unit |
Setup Fee, NRC |
MRC |
| SS7/ C7 |
Per DPC |
$225.00 |
$225.00 |
| ISDN, FGD |
Per connection |
FREE |
FREE |
Note: DPC stands for “Destination Point Code” Typically there is 1 DPC per switch per carrier.
Technical Support / Demand Labor fees:
| Description |
Unit |
Rate |
| Customer Support |
Mon-Fri 9:00am – 5:00pm EST |
Free |
| Technical Support |
Mon-Fri 9:00am – 5:00pm EST
Per hour billed in 1/2 hour increments |
$90.00 |
| Technical Support (Off hours) |
Holidays and after-hours
Per hour billed in 1/2 hour increments. 1 hour minimum. |
$150.00 |
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