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R&R Telecom has developed unique Switch Management Interface that allows User to remotely manage all routine switch operations. Interface is accissible 24/7 from any PC or Mac. Downloadable JAVA application ensures security and quick server response.
Switch Management Interface features
- 50+ report tables that help to quickly narrow down problem routes.
- ASR/Minutes completion graph with hourly breakout.
- Time-of-the-day routing.
- Percentage routing, Round-Robin routing.
- Powerful data filtering by Date, Time, Origination, Termination, Country/Destination, Dialled prefix.
- Manageable Destination Codes list with a preloaded A-Z list.
- ASR / ACD / PDD alarming interface.
- Real-time CDR collection and CDR detail analysis.
- Fraud detection and fraud prevention mechanisms.
Billing Interface features
- User-defined billing rounding per route
- Time-of-the-day billing
- Up-to-the-minute financial status
- Auto invoice creation
- Transaction accounting
- CDR export in CSV format
- CDR export with rated calls
- LCR table export
Self-Troubleshooting Interface options
Self-Troubleshooting Interface allows partition customers to quickly isolate most common problems and provides technical data for opening trouble ticket with Carrier/Client.
- CDR Report includes negotiated codec, disconnect initiator, disconnect reason, ingress/egress number.
- Disconnect Reason Summary table.
- CDR search with powerful filtering mechanism.
Self-Troubleshooting Interface is created for resolving common issues, such as error in User routing, incorrect number dialing, mismatch of equipment settings. R&R Telecom offers technical support for problems that cannot be solved through Seld-Troubleshooting Interface.
- Signalling and Media stream capturing
- VoIP Packet dissection and analysis
- TDM signalling (SS7/ISDN/CAS) debugging
- Call Blocking by User-defined parameters
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